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Call Center/Customer Serv

Ready to embark on a rewarding career in the fast-paced world of Call Center/Customer Service? Join us and discover a sector brimming with growth opportunities and unique advantages. As customer expectations evolve, this industry thrives on innovation and making a tangible impact on society. Providing excellent service and problem-solving skills will not only bring job satisfaction but also pave the way for a fulfilling career path. Explore our job listings today and take the first step towards a fulfilling career with endless possibilities.

Customer Service/Collections Representative

Whiteville, NC 28472

Posted: 03/24/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 144484 Pay Rate: $15.00/hour

Job Description

CornerStone Staffing has teamed up with a financial institution to seek out a team of Customer Service Representatives for their collections department in Whiteville, NC.

If you are trying to make a long-term career move, APPLY TODAY!

Job Title : Customer Service/Collections Representative

Location: Onsite in Whiteville, NC

Starting Pay : $15/hr. ( $22 /hr. once hired on )

Schedule Availability :

Monday Friday: 8 AM 9 PM (8-hour shift assigned)

Rotating Weekends:

Saturday 8 AM 2 PM

Sunday 12 PM 6 PM

Possibility for mandatory overtime at the end of the month

Once Hired Permanently:

  • GREAT bonus incentives

  • Exceptional benefits including 401K with a 6% match and pension plan

  • Paid time off

  • Option to go HYBRID if maintaining excellent attendance record and meeting KPIs

Job Duties:

  • Meets performance expectations for collection efforts for assigned accounts

  • Provides exceptional customer service

  • Negotiates payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay

  • Documents all collection efforts for each assigned account in accordance with established procedures


  • GOOD job stability is required!

  • 1+ years of customer service experience!

  • Call center experience is highly preferred but not required.

Application Process Includes:

  • Fingerprinting

  • Client Interview

  • Background Check

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.




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