Do you have Dispatching experience? If so, CornerStone Staffing may have a job for you!

Job Title: Customer Service Information Specialist

Location: Fort Worth

Pay:$19/hr

Schedule:

Monday - Friday 8a to 5p

Friday - Tuesday 8a to 4:30p

J ob Description:

1. Checks emergency queue for calls sent from customer service, validates service location addresses via MRC and Mapsco, and uses a two-way radio to dispatch crews in a timely manner.

2. Creates work orders for crews, supervisors, and other departments, as needed, using MAXIMO work management system. Enters information from work orders into Excel spreadsheet; retrieves and enters information from crews.

3. Takes calls for and from other departments and makes necessary contact with appropriate on-call supervision. Maintains daily log of calls taken.

4. Provides emergency dispatch for internal and external departments after hours.

5. Maintains logs of keys checked in and out by crews and supervisors.

6. Requests utility locates to ensure crew and customer safety.

7. Performs a variety of general clerical duties, including records input and general correspondence, filing, and performing word processing functions.

8. May train new employees for all positions.

9. Performs other related duties as required.

10.Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City s Personnel Rules and Regulations.

Job Requirements:

• High School Diploma/GED

• Dispatching experience

• Customer service

Application Process Includes:

• Background check

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.