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Customer Service Professional

Jacksonville, FL 32256

Posted: 05/08/2024 Employment Type: Temp Specialties: Administrative/Clerical Job Number: 145020 Pay Rate: $27.00/hour

Job Description

CornerStone Staffing is hiring for a Customer Service Professional for a late US specialty pharmacy located in Jacksonville, FL

We are seeking someone with great customer service and problem solving experience to join the ranks at our client.

APPLY NOW - DON'T WAIT

Location: Jacksonville, FL 32256 *Onsite*

Pay: $27

Schedule: Monday - Friday, 7:30am - 4pm (EST)

Job Description:

  • Reviewing and process DEA 222 forms within provided procedures and guidelines

  • Assess service level reporting and communicate impacted orders to customers, account managers, and other intersections

  • Interface directly with Sales, Pharma, and Regulatory as a strategic partner offering creative solutions to complex ordering issues

  • Utilize 222 Imaging Software and established procedures to process DEA 222 forms within the defined parameters

  • May be responsible for managing and logging customer/sales calls received through the controlled substance phone queue

  • Execute inventory support upon request including but not limited to returns, expedited deliveries, onetime special order requests, and substitute item suggestions

  • Assist with order tracking and report updates utilizing current system tools

  • Manage all purchasing tasks associated with controlled substance projects

  • Collaborate with key intersections in developing and implementing new processes as deemed necessary by management

Qualifications/Requirements

  • Microsoft Excel skills

  • 2+ years of experience in customer service/call center

  • Ability to work independently with minimal Supervision

  • High School Diploma/GED

  • 2+ years of recent office/administrative experience

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application

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