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Customer Service Rep | Tallahassee, FL

Tallahassee, FL 32311

Posted: 06/04/2024 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 145762 Pay Rate: $16.50/hour

Job Description

CornerStone Staffing is hiring for Customer Service Representative in Tallahassee, FL

This vital role will provide customer service and problem resolution via inbound calls, outbound calls and/or email.

No previous experience required - APPLY TODAY!

Job Title: Customer Service Representative (Open Enrollment)

Location: Tallahassee, Florida **ON-SITE*

Pay Rate: $16.50/hourly

Schedule: Monday - Friday | 8am - 6pm (must be flexible to work late, phone que must be complete before the team goes home)

Job Description:

  • This role is the Tier I position assisting customers with Benefits questions

  • Answers and greets customer s calls in a courteous, friendly, and professional manner using company script

  • Listens attentively to customer needs/concerns; demonstrate empathy

  • Clarify customer requirements; probe for and confirm understanding of requirements and/or problem as the first contact resolution.

  • Prepare and complete accurate work and update customer ticket/file via system.

  • Conduct correspondence with customers and team members.

  • Communicate effectively with individuals/team to ensure high quality and timely expedition of customer requests.

  • Other duties, as assigned by your immediate supervisor and/or manager

Ideal Candidate:

  • 1+ year of Customer Service experience REQUIRED **Retail/Call Center/Customer Service

  • Knowledge of basic computer operations - REQUIRED

  • Ability to demonstrate excellent customer service/support skills

  • Ability to demonstrate excellent written and oral communication skills

  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards

  • Must have organizational skills, such as the ability to multi-task, set priorities and follow up in a timely manner

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references


Please read requirements carefully as we are prioritizing those that meet the requirements.

To Apply for this Job: Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER: 145762 .

If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - then schedule a time with a recruiter LINK TO SCHEDULE: snshqsc.co/phT7S4

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About Tallahassee, FL

Ready to embark on a career adventure in scenic Tallahassee, Florida? Nestled in the heart of the Sunshine State, Tallahassee boasts a vibrant job market with incredible growth opportunities. Imagine being part of a community that blends southern charm with rich history, surrounded by the stunning beauty of Wakulla Springs State Park and the captivating performances at the Goodwood Museum and Gardens. Indulge in the area's renowned cuisine, explore the stunning exhibits at the LeMoyne Center for the Visual Arts, or cheer on the Florida State University Seminoles at Doak Campbell Stadium. Discover your next career move amidst the enchanting allure of Tallahassee!