Temp to hire CSR opportunity with a large recycling company in The Colony, TX. Once perm excellent benefits are offered! Medical (paid 100% for employee), dental and vision insurance; 401k with match; free on-site fitness area; casual work environment. This is a FUN place to work!!!

Job Title: Customer Service Rep

Location: Remote (must live in Dallas Fort Worth area for equipment pick up and in office trainings that may be required occasionally)

Pay: $17.00/hour

Schedule: Call Center Hours of Operation are 6am-7pm M-F, 8am-12pm Saturday. Must be Flexible, may work on a Saturday occasionally.

Job Summary: The Customer Service Rep will coordinate communications between waste/recycle drivers and business customers, assist with billing questions and other general information requests. Provide superior support to ensure both individual and departmental objectives are met.

Job Description:

• Heavy interaction with Company s clients and vendors

• Manage own CRM system queue

• Dispatch service requests and follow through to ensure service completion

• Quote prices for services/waste streams

• Have schedule flexibility to work designated holidays/schedule per business needs

Requirements:

• Prior work experience in a client support role professional call center environment

• Excellent job stability (no more than 2 jobs in 6 years)

• Ability to operate multiple software applications at once

• Basic computer skills including Microsoft Office (Excel, Word, and Outlook) and comfortable with internet research, as well as data entry and communication skills (written and verbal)

• Ability to work well under pressure and thrive in a goal oriented environment

• High School degree required; some college preferred or equivalent work experience

Application Process Includes:

Testing
Background

Drug Test

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

• If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

#CB