Customer Service Rep
Job Description
CornerStone Staffing is seeking a Customer Service Rep with experience in a healthcare environment.
Are you someone looking to advance your career in the healthcare industry?If so we have the right job for you!
Job ID: 146936
Location: Fort Worth, TX 76177 (Hybrid)
Pay: $16.00/hr
Schedule: Mon - Fri | Available for a schedule from 7a 7p (8hr shift) | Training 100% on-site for 2-4+ weeks
Job Description:
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Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
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Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
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May schedule field service repair calls.
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Handles requests for additional company materials.
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Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
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Works on assignments that are routine in nature where limited judgment is required.
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Normally receives detailed instructions on all work.
Previous Experience/Requirements
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1+ years in a healthcare call center environment
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Strong critical thinking skills, Time Management
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Collaboration and open communication in team environment with conflict resolution
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Work flexibility, Attention to detail, Strong technical skills
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