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Customer Service Rep

Fort Worth, TX 76137

Posted: 01/06/2023 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 137079 Pay Rate: $20.00/hour

Job Description

CornerStone Staffing is recruiting for a Dispatcher position for a growing Logistics company in Fort Worth.

What will you be doing as a Customer Service Rep?

Customer Service Representatives will be tracking and scheduling loads for logistics company.

Must be friendly on phones, clear & concise diction

Track and Trace all loads in specified areas once or twice per day according to customer expectations.

Communicate all load information to the carrier for each load. I.E. pick-up dates & time, delivery date & time, special requirements, etc.

Build strong working relationships with drivers in assigned regions

Forecast any load issues and communicate to Broker and Area CSR in a timely manner.

Review Carriers packets to ensure all qualifications are met and set up in system according to procedures.

Request Valid Insurance certificates from Agents

Prepare load confirmation sheets and send to carriers.

An indication of strong communication and interpersonal skills

Ability to multi-task and handle varying tasks simultaneously

Schedul e: Monday-Friday - 8am to 5pm

Experience:

Required: 2+ years of Customer Service

Required 2 years: experience within the transportation industry, brokerage, manufacturing, or operational environment.

Pay: $22.00/hr (Based on experience)

Job Location:

Fort Worth, TX

Application Process Includes:

  • Background check

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

  • Please select the Alliance/North Fort Worth when starting your application.

Email emilees@cornerstonestaffing.com if interested.

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