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Customer Service Rep

Fort Worth, TX 76177

Posted: 01/12/2023 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 137156 Pay Rate: $21.00/hour

Job Description

CornerStone Staffing is currently recruiting experienced Collections Reps for a long term contract opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits.

Job Title : Customer Service Reps

Pay: $21 per hour

Schedule: Monday through Friday - Some flexibility between 8am and 6pm

Description:

The purpose of this job is to identify and resolve small business customer service inquiries in a timely manner via phone, email, and fax. Since it is imperative to provide knowledgeable, professional communication with our customer base, this position must consistently provide high levels of customer satisfaction in an effort to provide value and build brand loyalty.

List of Tasks/Responsibilities:

The primary functions of a DTF representative include but are not limited to:

Updating customer accounts

Providing direction and resolution to customers regarding account issues

Explaining payment methods and processing payments

Act as a liaison between the customer and various internal departments

Initiating, explaining and executing various processes

Various customer document request (Lien Releases, Power of Attorney, Copy of Title, Year End Interest Statement, Copy of Invoices)

Requirements:

  • Minimum 1 year of related customer service or financial services experience.

  • Proven job stability

  • General customer service phone skill

  • Business writing

  • Time management

  • Microsoft Office

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

  • Please select the Alliance/North Fort Worth when starting your application.

Apply Online

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