Apply today to join a mission-driven team where your attention to detail and customer care skills help improve lives start making a difference in healthcare from day one.

Customer Service Representative
Location Louisville, KY | Onsite (Remote eligible post-training)
Compensation & Schedule
$17.00/hour
Monday Friday, 10:00 AM 6:30 PM (after training)
W2
  Start date: ASAP

ROLE IMPACT
 This position supports pharmacy operations by ensuring accurate data input and managing inbound/outbound calls in a compliance-focused healthcare setting. The representative plays a vital role in patient service coordination, upholding quality standards and regulatory obligations.

KEY RESPONSIBILITIES
Accurately input data across multiple pharmacy and healthcare systems
Provide responsive support via occasional inbound/outbound calls
Uphold customer service excellence aligned with internal procedures
Execute medication access workflows and documentation protocols
  Train onsite with transition to remote work upon demonstrated proficiency

MINIMUM QUALIFICATIONS
Must obtain Kentucky Board of Pharmacy Technician License within 30 days of start
Typing speed of 35+ WPM
1+ year call center experience preferred
  Healthcare or pharmacy experience preferred

CORE TOOLS & SYSTEMS
Microsoft Office Suite
Internal pharmacy systems
  Call center software

PREFERRED SKILLS
Strong verbal and written communication
Effective problem-solving and analytical thinking
  Flexibility with workflows and scheduling changes

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy