Customer Service Rep
North Richland Hills, TX 76180
Are you a Customer Service Professional looking to work in a collaborative, fun environment? We have your next career move available!! Come in and meet with an experienced recruiter that will can help get your foot in the door with a great company! These openings will be filled quickly - claim your spot today!
Over 50 openings for Customer Service Representatives in North Richland Hills, TX! Come meet with a recruiter asap!! Class starts 10/1- No additional interviews required
Schedule: Monday - Sunday (you must be available to work on the weekends and any major holidays)
Job Location: North Richland Hills, TX (Near DFW Airport)
Pay Rate: $13.00/hr.
Hours: Training 9am-6pm Monday - Friday for 1st week, 2nd week will begin regular shift 2pm-11pm Monday - Sunday (40hrs a week)
The Customer Service Representatives will handle calls and chats on a daily basis from store personnel to assist with resolution on issues in the order process flow. You will be required to reach out to carriers as needed to ensure orders are completed in a timely manner and guests have a positive purchasing experience.
Handling inbound calls from retail store personnel to resolve issues related to activation issues. These issues may involve incorrect pricing, system slowness or carrier system down times.
Candidates must have strong computer knowledge; ability to toggle between multiple screens while assisting customers on the phone.
Identify and escalate priority issues to ensure guest satisfaction
6+ months of call center experience
Intermediate computer knowledge and skills
Professional phone demeanor
Clear drug screen and background check required
WANT THE FASTEST RESPONSE FROM US?
Come to the Dallas office to interview with a recruiter Monday - Thursday promptly at 9am:
CornerStone Staffing Dallas
1845 Woodall Rodgers Fwy, Suite 1000
Dallas, TX 75201
*We have free visitor's parking on the first level of our parking garage which you can enter off of St. Paul street*
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