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Customer Service Rep

North Richland Hills, TX 76180

Posted: 09/14/2018 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 91615 Pay Rate: $13.00/hour

Are you a Customer Service Professional looking to work in a collaborative, fun environment? We have your next career move available!! Come in and meet with an experienced recruiter that will can help get your foot in the door with a great company! These openings will be filled quickly - claim your spot today!

Over 50 openings for Customer Service Representatives in North Richland Hills, TX! Come meet with a recruiter asap!! Class starts 10/1- No additional interviews required

Schedule: Monday - Sunday (you must be available to work on the weekends and any major holidays)

Job Location: North Richland Hills, TX (Near DFW Airport)

Pay Rate: $13.00/hr.

Hours: Training 9am-6pm Monday - Friday for 1st week, 2nd week will begin regular shift 2pm-11pm Monday - Sunday (40hrs a week)

Job Description:
The Customer Service Representatives will handle calls and chats on a daily basis from store personnel to assist with resolution on issues in the order process flow. You will be required to reach out to carriers as needed to ensure orders are completed in a timely manner and guests have a positive purchasing experience.

Responsibilities:

  • Handling inbound calls from retail store personnel to resolve issues related to activation issues. These issues may involve incorrect pricing, system slowness or carrier system down times.

  • Candidates must have strong computer knowledge; ability to toggle between multiple screens while assisting customers on the phone.

  • Identify and escalate priority issues to ensure guest satisfaction

Minimum qualifications:

  • 6+ months of call center experience

  • Intermediate computer knowledge and skills

  • Professional phone demeanor

  • Clear drug screen and background check required

WANT THE FASTEST RESPONSE FROM US?

Come to the Dallas office to interview with a recruiter Monday - Thursday promptly at 9am:

CornerStone Staffing Dallas

1845 Woodall Rodgers Fwy, Suite 1000

Dallas, TX 75201

*We have free visitor's parking on the first level of our parking garage which you can enter off of St. Paul street*

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application..

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