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Customer Service Representative

Burleson, TX 76028

Posted: 05/07/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 145009 Pay Rate: $18.00/hour

Job Description

CornerStone Staffing is recruiting looking for an Customer Service Representative for a

Healthcare Diagnostics company in Burleson, TX!

If you have at least two years of CSR experience in the healthcare industry, APPLY NOW!

Job Title: Customer Service Representative

Location: Burleson, TX 76028 (On Site)

Pay: $16-18, Depending on Experience

Schedule: Monday-Friday, 8AM-5PM or 9AM-6PM

ID# 145009

Essential duties:

Customer Service Representative will provide telephonic customer support and assistance to patients and providers. The Customer Service Representative is responsible for establishing and maintaining professional relationships with clients by answering product and service questions, suggesting education on proper care and use of the products, providing proper return shipping instructions to customers and to follow up with patient s confirming shipment. The Customer Service Representative is expected to manage all call volume which includes both inbound and outbound calls.

General Job Responsibilities:

  • Provide telephonic support for customers

  • Resolve product or service problems by clarifying the customers concerns; determining the cause of the problem; suggesting the best solution; expediting correction; following up to ensure resolution

  • Display patience to accurately identify and assess customers needs to achieve satisfaction

  • Communicate with patient s all over the US proper return shipping instructions once study has completed

  • Build sustainable relationships of trust through open and interactive communication

  • Input new Physician Registration Forms

  • Provide ongoing call support for company s medical providers, locations, and facilities.

Requirements/Duties:

  • High school diploma or equivalent required

  • 2+ years' experience in Customer Service

  • Experience working in customer service or patient collections is preferred

Experience with Microsoft Office packages; (Outlook, Word, Excel, PowerPoint)

  • 2 to 5 years experience in a medical office, hospital, outpatient surgery center or related field

To Apply for this job:

Click the Apply Online button, then:

  • If you are registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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About Burleson, TX

Explore exciting job opportunities in the vibrant area surrounding Burleson, Texas! Known for its charming community spirit and limitless growth potential, Burleson offers an inviting environment for professionals looking to advance their careers. With its close proximity to Fort Worth and Dallas, this bustling area provides a perfect blend of Southern hospitality and urban amenities. From the picturesque Chisenhall Fields to the delicious Tex-Mex cuisine at Grumps, there's something for everyone in Burleson. Don't miss the chance to discover the local art scene at the Burleson Art League Gallery or catch a show at the beautiful Plaza Theatre. With easy access to major highways and a thriving business community, Burleson is the ideal place to take your career to new heights. Dive into our job listings today and embark on an exciting journey in this one-of-a-kind region!