CornerStone Staffing has partnered with one of the largest electric companies in the DFW area to seek out Temp-to-Hire Customer Service Representatives for their call center north of Lewisville! APPLY TODAY to enjoy a business casual work environment with stand-up desks and a family-oriented atmosphere)

Schedule:

Monday-Friday, 8am-5pm or 8:30am - 5:30pm

Pay Rate: $16.50/hr. - $18.00/hr. (BOE)

Duration: Temp to Hire (Potential to go hybrid after 3 months!)

Start Date: April 4th - get your spot now!!

Job Summary:

Will provide excellent service to our Members and Customers via phone and in person. They engage in a friendly and professional manner while actively listening to concerns. They answer questions, resolve problems, and provide trouble-shooting assistance. They communicate in an energetic fashion that is empathetic, courteous, and professional. Will resolve concerns on the first call or visit.

Job Duties:

• Advises customers on energy conservation measures, billing rates, and payment options

• Assists customers with all related questions concerning electric/gas bills

• Updates account information as needed

• Handles difficult calls while maintaining poise, courtesy, and professionalism

• Takes service orders for connects and disconnects

• Creates service orders for asset protection to process damage claims

• Initiate check requisition

Job Requirements:

• 1+ year(s) of customer service experience

• Professional communication skills

• Minimum of High School Diploma or GED

Screening Process Includes:

• Education Verification

• Clerical Assessments

• Interview Process

• Background Check

• Drug Screen

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

• If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Frisco branch.

After completing the Online Application if you are new to CornerStone Staffing, call 972-370-5125 to schedule an interview.

For immediate consideration, email your resume to ianf@cornerstonestaffing.com and write in the subject line "Great CSR"

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