CornerStone Staffing has partnered with company that is looking for a highly motivated Customer Support Coordinator to deliver excellent services to customers and the providers!

Location: WORK FROM HOME **Must reside in the DFW area***

Pay : $18.50hr

Schedule : (Part-time hours)

• Monday and Friday- 12PM to 10PM

Training hours : M-F 9am to 5:30p

Job Details:

• Support the telehealth operations, serving as the primary point of contact for all customer service, administrative, scheduling needs, and school, provider, pharmacy, and/or student follow up.

• Communicate with patients, providers, and pharmacy staff to connect customers to medical and emotional health care.

• Take inbound calls, texts, emails, chats, and tickets from customers and providers, as well as assist with any concerns customers have about their care; manage referrals; work with pharmacies on refills, prescription issues, update providers with messages from pharmacies; and follow up with students to check on their outcomes.

SKILLS/QUALIFICATIONS:

• Bachelor's degree from an accredited college or university, preferred.

• Excellent customer service skills with strong verbal and written communication skills (bilingual a plus, but not required)

• Healthcare experience is a MUST

• Must have WFH experience

• 2+ years of Call Center experience

• Strong time management skills, with the ability to manage competing priorities

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.