Customer Service Representative
Garland, TX 75041 | TempToFT
CornerStone Staffing has partnered with a customer support center in need of independent thinkers with strong problem-solving skills. If you are computer savvy and passionate about building a career with a well-rounded company who truly cares about their employees success, apply now!
Job title: Customer Service Representative
Location: Garland, TX
Schedule: Mon-Fri, 8am-5pm
(temp to hire - may be flexibility once hired on)
Job Description: Providing assistance to customers inquiring about recent bids, purchases, or available products.
Handle a high volume of inbound calls and emails
Process refund requests
Provide back-up support to other team members
Coordinate shipping requests
2+ years in a call center environment
Ability to navigate multiple screens and systems
Ability to think independently for problem-resolution
Working knowledge of Microsoft Excel (pivot tables is STRONGLY preferred)
Strong attention to detail
Proven track record of excellent attendance
Application Process Includes:
To Apply for this Job:
Click the Apply Online button at the top of this page, or below this job description, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
After completing the Online Application if you are new to CornerStone Staffing, come to the Dallas office to interview with a recruiter Mon through Thu promptly at 9am:
CornerStone Staffing Dallas
1845 Woodall Rodgers Freeway #1000
Dallas, Texas 75201
*We have free visitor's parking on the first level of our parking garage which you can enter off of St. Paul street*