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Customer Service Reps openings in N Richland Hills

North Richland Hills, TX 76180

Posted: 08/02/2018 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 90883 Pay Rate: $13.00/hour

Do you have GREAT customer service skills and looking for a career opportunity, working in a fun work environment? We have your next career move available!! Come in and meet with an experienced recruiter that will help you! HURRY IN~ The jobs won't last long.

We have 50 openings for Customer Service Representatives! Come into an our office in person to apply!!!

Schedule: Monday - Sunday (you must be available to work on the weekends and any major holidays)

Job Location: North Richland Hills, TX (Near DFW Airport)

Pay Rate: $13.00/hr.

Hours: Training 9am-6pm Monday - Friday for 1st week, 2nd week will begin regular shift 2pm-11pm Monday - Sunday (40hrs a week)

Job Description:
The Customer Service Representatives will handle calls and chats on a daily basis from store personnel to assist with resolution on issues in the order process flow. You will be required to reach out to carriers as needed to ensure orders are completed in a timely manner and guests have a positive purchasing experience.

Responsibilities:

  • Handling inbound calls from retail store personnel to resolve issues related to activation issues. These issues may involve incorrect pricing, system slowness or carrier system down times.

  • Candidates must have strong computer knowledge; ability to toggle between multiple screens while assisting customers on the phone.

  • Identify and escalate priority issues to ensure guest satisfaction

Minimum qualifications:

  • 6+ months of call center experience

  • Intermediate computer knowledge and skills

  • Professional phone demeanor

  • Clear drug screen and background check required

For immediate consideration, send your resume to Addison.resume@cornerstonestaffing.com

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