Customer Support Specialist
Carrollton, TX 75006 ADDISON
Are you an Customer Service Professional looking to grow with an organization? CornerStone Staffing is currently recruiting for a lead CSR role for a Leader in the Customer Support Industry.
Job Title: Customer Support Representative
Location: Carrollton, TX
Monday - Friday, 8:30AM-4:00PM
The Customer Service Representative supports customers by providing helpful information, answering questions and responding to complaints.
The Customer Service Reps are the front line of support for the clients and customers and they ensure that customers are satisfied with products, services and features.
Will make 30-60 calls daily during low and peak seasons
Will provide clients/customers information about their grills
Positivity and teamwork mentality
Start with calling the customer and attempting to provide satisfactory resolution before call end
Responsible for entering all orders/returns with correct details (items, pricing, coding, etc.)
Action customer service inquiries (FIFO) while prioritizing escalated/hot situations
De-escalate and manage customer conversations that result in a positive customer experience with our brand
Provide luxury customer service in all methods of communication and action
Application Process Includes:
For immediate consideration, send your resume to Addison.email@example.com
To Apply for this Job:
Click the Apply Online button at the top of this page, or below this job description, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Addison Branch.