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Data Entry Customer Service Agent

Fort Worth, TX 76109

Posted: 09/27/2024 Employment Type: TempToFT Specialties: Administrative/Clerical Job Number: 147334 Pay Rate: $22.00/hour

Job Description

Are you a dedicated Data Entry and Customer Service representative with financial experience who prides your attention to detail skills?! We have the job for you! Show off your data entry skills and help with customer insurance information!

Job Title: Data Entry Customer Service Agent

Job ID: 147334

Location: HYBRID - Must be OK with going into the office on Tuesdays,Wednesdays, and Thursdays (Fort Worth, TX 76109)

  • Will train onsite for 2 weeks.

Duration: 5-6 months

Pay: $20-$22/hr. (Depending on Experience)

Schedule: Flexible to work a shift between 8am - 6pm, Monday - Friday

Job Details:

  • Respond to inbound customer inquiries regarding financial services and products

  • Provide technical support to callers experiencing access issues and other related concerns

  • Assist customers with questions related to website and its functionalities.

  • Facilitate password resets, registration assistance, and address other critical inquiries related to customers' financial information and needs.

  • Working on 60-70 records a day is average

  • Will export SalesForce accounts into Excel

  • Critical thinking skills learning quickly, knowing the situation and being able to obtain other information that is required in order to proceed with a record

  • Candidates with insurance experience or a passion/interest to get into insurance industry is a plus

  • Must be detailed oriented Some insurance policies range from 500 dollars to 5,000,000 dollars so making sure information is updated accurately is crucial.

Requirements :

  • Must possess strong analytical skills

  • Must have 3+ years of customer service call center experience

  • Experience in the following systems preferred - DOS, SalesForce, SharePoint

  • Must be able to maintain confidential information

  • Must be familiar with and able to operate Microsoft Excel and Word and able to learn other task appropriate software

  • Must possess the ability to take ownership of the duties and produce accurate results

Application Process Includes:

  • Background check

  • Drug Screen

  • Clerical Testing

  • Soft Credit Check

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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About Fort Worth, TX

Ready to embark on an exciting career journey in Fort Worth, Texas? Explore our job listings in this vibrant city known as the 'City of Cowboys and Culture.' Fort Worth offers a perfect blend of rich Western heritage and modern amenities, making it an ideal destination for job seekers looking for growth opportunities and a high quality of life. From the iconic Fort Worth Stockyards to the world-renowned Kimbell Art Museum, there is something to enchant everyone here. Indulge in mouthwatering Tex-Mex cuisine, catch a show at the Bass Performance Hall, support the revered Fort Worth Symphony Orchestra, or cheer on the Dallas Cowboys at AT&T Stadium. Come discover why Fort Worth is the perfect place to take the next step in your career and experience its irresistible charm firsthand.