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Banking Customer Service Rep

Dallas, TX 75201

Posted: 04/17/2024 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 144756 Pay Rate: $21.00/hour

Job Description

CornerStone Staffing has partnered with a local financial Institution and is seeking a Banking Customer Service Rep. If you have previous banking experience and love supporting a team we want to hear from you! APPLY TODAY to start a CAREER!

Job Title: Banking Customer Service Rep

Location: Dallas, TX

Schedule: Monday-Friday, 9 AM - 4PM - 35 hours per week TEMP

Pay: $21.00+/hour DOE

Responsibilities

  • Answer phone for any incoming calls, maintain service levels emphasizing service or product features and benefit.

  • Reach out by phone, email and/or mail to ensure all customer related inquiries received via mail, email is clearly documented upon receipt as assigned.

  • Open New Account Enrollments in JHA- mail out Welcome Packets for new Customers, process Account Maintenance and Perform Customer Identification through OFAC/CIP verification process for account opening (new enrollment). Capturing of accurate and complete information

  • Other duties as needed

Job Requirements:

  • HS Diploma Required

  • 1+ years of experience in banking industry including ACH, payment processing, data entry and customer service

  • Soft credit check required

  • Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), required

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job

If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application

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