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Dispatcher

Irving, TX 75063

Posted: 09/17/2018 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 91600 Pay Rate: $16.00/hour

Do you have great Dispatching and Customer Service experience?

A leading provider of retail delivery products for the banking industries is seeking 2 Dispatching Representatives in Irving!

Please see below to APPLY today!

Job Title: Dispatcher

Length of Position: Temp to hire

Location: Irving, Texas

Pay: $16/Hr

Schedule: must be flexible within 7 days a week between 7am-11pm

Job Description:

The Dispatch Analyst will be responsible for ensuring that service tickets are processed in a timely manner, that service technician issues are resolved or routed to the appropriate parties that customer escalations are responded to in a timely and professional manner, and that deployment status updates are properly documented issues escalated to the appropriate parties.

  • Answer Inbound Dispatch/Deployment Calls

  • Route calls to tech support

  • Create tickets upon request

  • Verify that system dispatched tickets are assigned correctly

  • Call or email techs to notify them of their meets

Education, Skills & Experience:

  • Strong Customer Service Skills

  • Strong analytical and problem solving skills

  • Strong skills in all MS Office products specifically Excel

  • Must have High School diploma with 3+ years of relevant experience

Application Process Includes:

  • Drug testing

  • Background check

  • Clerical testing

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

Please feel free to APPLY IN PERSON at 9am-11am (Monday-Friday) for Immediate Consideration!

CornerStone Staffing Las Colinas

5525 N. MacArthur Blvd, #155

Irving, TX 75038

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