Allen, TX 75013
Are you an 'outside-the-box' thinker? Can you solve puzzles quicker than your closest friends? Are you experienced performing research or have a passion for analyzing transactions? CornerStone Staffing is currently partnered with a a leading provider of outsourcing solutions, seeking an individual with a positive attitude, team player focus, with strong work ethics to help provide key support for order verification of our client s online credit card transactions! Hurry, these positions will fill fast!
20+ POSITIONS AVAILABLE! Overtime may be available!!
Job Title: Researcher /Customer Service Representative for Fraud Services Dept.
Location: Allen, TX
Schedule: Training is 8am - 5pm, Monday - Friday.
After training, you must flexibility to work an 8 hr. shift, Monday - Friday between 6am-6pm, and weekends if needed. Overtime and weekends will be required!
Training begins October 15th. The project goes until January, with the possibility of extending!
* Work a large volume queue of pending credit card orders in an effective and efficient manner
* Communicate with customers, credit card companies and banks during the verification and validation process in a professional and sensitive manner
* Communicate any escalation issues to management and assist in providing support documentation
* One year of work experience in a similar field - credit card fraud or financial transaction processing/investigating is preferred
* Critical thinking skills are required!
* Outside the box thinkers will move to the front of the list!
* Strong professional verbal and written communication skills with an ability to handle sensitive customer situations
* Ability to work in an independent, efficient and effective manner in a fast paced environment
* Must be detail oriented and highly organized
* Must have reliable transportation to Allen, TX!
* NO time off requests during this assignment! Candidates will be working on Black Friday, and the week before, of, and after Christmas!
Application Process Includes:
For immediate consideration, click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
Please select "Richardson-Clerical" as your branch of choice for this role!
After completing the Online Application, visit the Richardson office at 9am, Monday - Thursday, to interview!!
CornerStone Staffing Richardson
2435 North Central Expressway, Suite 140
Richardson, Texas 75080