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Healthcare Call Center Representative- NC

Charlotte, NC 28217

Posted: 11/15/2023 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 141957 Pay Rate: $19.00/hour

Job Description

CornerStone Staffing is looking for professional Healthcare Call Center Reps that want to start a career with a leader in the Patient Advocacy industry! Apply today for this great opportunity!

Healthcare Call Center Representative

Location: Charlotte, North Carolina ON-SITE

Pay rate: $21/hr.

Schedule: 8 hour shift between 8am-8pm; Monday Friday (occasional Saturdays)

Benefits:

  • Weekly pay

  • Insurance benefits

  • Great hours!

Job Description:

  • Guide and educate callers on their pharmacy prescription benefits, use of benefits plan, insurance premiums and status of pharmacy orders and claims or inquiries

  • Respond to incoming customer service calls related to benefit eligibility questions

  • Communicate solutions to customer questions, pharmacies and physicians with pharmacy and medical prescription orders and reorders

  • Ask appropriate questions and listen actively to customers while documenting required information in computer systems

Skills:

  • 1+ years of customer service or call center experience

  • Healthcare customer service or call center experience

  • Insurance verification experience

  • Medical office experience is preferred

Education:

High School Diploma is required

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select North Carolina branch.

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