CornerStone Staffing is hiring for a Bilingual Customer Service Representative for an established insurance company!

Job Title : Bilingual Customer Service Representative *English/Spanish

Location : Phoenix, AZ 85044 **Hybrid after training

Pay : $16.00/hourly

Job Duties:

• Responsible for answering incoming calls regarding insurance processing, billing, underwriting questions and claims first notice of loss

• Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls

• Make continual real-time decisions while always looking out for the best interest of the company, agent and insured

Ideal Candidate:

• Must be bilingual in both English and Spanish

• Experience with a high call volume, preferably related to insurance

• Self-motivated, able to work well with average supervision

• Prioritize work in a fast-paced environment where priorities constantly change

• Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able to resolve problems in real time

• Experience with Microsoft Word, Excel, Lotus Notes, AS400, OnBase systems preferred

• Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and ShoreTel phone system preferred

On-boarding Requirements:

• High School Diploma or equivalent (GED)

• Criminal Background & Drug Screening

• 2 verifiable employment references

To Apply for this Job: Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER: 141116

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - then schedule a time with a recruiter https://calendly.com/cssmadisona/zoom-interview-css

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