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Luxury Customer Service Rep

Dallas, TX 75201

Posted: 10/24/2023 Employment Type: DirectHire Specialties: Call Center/Customer Serv Job Number: 141705 Pay Rate: $48880.00/year

Job Description

CornerStone Staffing has partnered with a luxury jeweler/retailer and is seeking a high end Customer Service Representative for a DIRECT HIRE opportunity!

This is a Direct Hire position with a world renowned company offering a competitive base salary, 16 paid vacation/personal days, 100% company paid medical/dental benefits, 401k match, paid parking Downtown and more! Join a company who is invested in your future!

Job Title: Luxury Customer Service Rep

Location: Dallas, TX

Pay: $41,000 to $48,000/annually (depending on experience)

Job Description:

  • The Customer Service Associate represents the company in a positive and professional manner while providing superior quality service that furthers the client experience via phone interaction

  • Central point of communication between all departments within the Dallas Service Center regarding jewelry servicing, as well as the National Call Center

  • Handling high volume inbound calls from consumers and jewelers

  • Demonstrates strong product knowledge and understanding of the after sales service process

  • Order entry and invoicing

  • Continues to learn new product knowledge

  • Process payments

  • Updates consumer's information

  • Answers customers questions and addresses their concerns regarding the servicing of their product


  • Minimum 5 years experience in Customer Service Call Center

  • Stable job history

  • Excellent written and verbal communication skills

  • PC literacy

  • Data entry skills

  • MS Office

  • Excellent Interpersonal skills via phone

  • Strong organizational skills

Application Process Includes:

  • Drug testing

  • Background check

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.



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