CornerStone Staffing has partnered with a dynamic health care services company headquartered in Frisco, looking for customer-oriented Medical Customer Service Representatives! This position has a high potential for growth and a fun, interactive family culture. Start your new CAREER today!

Job Title: Medical Customer Service Representative

Location: ONSITE in Frisco, TX 75034

Pay: $20-$24/hr based on experience

Job ID: 139432

Hours of Operation: Monday to Friday, 8am to 5pm w/Occasional Saturdays as needed

Job Description:

• Answer questions and handle problem resolution on benefit, provider or claim issues; must be able to explain copays, out of pocket, and co-insurance and how they work

• Averaging 80 to 100 calls per day

• Follow up with members and providers as necessary

• Process coverage changes and send out supporting documentation, as necessary

• Other duties may be assigned as necessary

• Ability to multitask

Required Experience/Qualifications:

• 2+ years experience with medical benefits required in a heavy call environment

• Must be experienced with and able to perform EOB

• Experience with Salesforce is a plus!

• Microsoft Excel/Word experience is required

• Team player with a positive attitude

• Must be able to type fluently while on the phone

Application Process Includes:

• Drug Testing

• Background Check

• Skills Assessment

• Virtual Interview

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

• If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

#ZIP