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Medical Customer Service Representative

The Colony, TX 75056

Posted: 09/27/2024 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 147362

Job Description

CornerStone Staffing is partnered with a Patient Advocacy company that is hiring for Remote Medical Customer Service Representatives! Apply for this exciting opportunity today!

The Medical Customer Service Representative is a primary contact for patients and healthcare providers who will address inquiries for medical services, billing, and insurance.

Location: Work from Home - All candidates must live in the Dallas Fort Worth Area & have a designated work space at home.

Pay: $18-20/hr. based on experience

Our Benefits include:

  • Medical Insurance, Dental Insurance and Vision Insurance

  • Weekly Pay

  • Great schedule!

Schedule: 8 hour shift between 7am-7pm CST (8am-8pm EST)

Job Description:

  • Respond to patient inquiries via phone and email regarding medical services and billing.

  • Provide information to patients regarding medical services, insurance coverage, and payment options.

  • Collect and verify insurance information, ensuring eligibility and benefits are accurately documented.

  • Assist patients with payment plans and financial assistance options as needed.

Preferred skills/experience:

  • Typing 30 wpm

  • One year of healthcare call center experience

  • Benefit verification - Prior Authorization

  • Medical collections

  • Prefer healthcare work experience and familiarity with medical benefits, medical insurance, prescriptions

  • Knowledge of HIPAA regulations

  • Co-pay, co-insurance, deductible

  • PAP - patient assistance programs

Education:

  • Verifiable high school diploma or equivalent

  • Criminal Background & Drug Screening

  • 2 verifiable employment references

Please read requirements carefully as we are prioritizing those that meet the requirements.

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Arlington Branch.

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About The Colony, TX

Explore job opportunities in the vibrant area surrounding The Colony, Texas! Nestled in the heart of the Dallas-Fort Worth metroplex, The Colony offers a perfect blend of suburban charm and urban amenities. With easy access to major highways, top-rated schools, and a plethora of dining and entertainment options, this area is a hotspot for professionals seeking both career growth and a high quality of life. Enjoy the shores of Lewisville Lake, visit unique art galleries, catch a show at The Colony Playhouse, or cheer on the Dallas Cowboys at AT&T Stadium just a short drive away. Discover the opportunities waiting for you in The Colony and take the next step in your career today!