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Member Services Representative

Irving, TX 75038

Posted: 06/26/2024 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 145830 Pay Rate: $18.42/hour

Job Description

Do you have health insurance experience in a call center environment? Are you looking to start a CAREER with a TOP 10 Healthcare System in the U.S. and Internationally?Apply today!

Job Title: Member Services Representative

Location: Irving, TX (75038) | ON-SITE

Pay: $18.00-19.00/hr. (based on experience)

Schedule: Must be available Monday Friday 8am to 5pm

Duration: Long-Term Contract

Job Duties:

The Customer Service Representative answers all incoming calls from sponsors, members, and providers, researches claim status, and assists in bringing resolution to claim problems.

This position is also responsible for maintaining positive relationships with physicians, providers, and practice managers within the provider network.

  • Provides high quality service daily to all callers.

  • Assists with special projects as assigned.

  • Answer incoming calls from members and providers and establishing/maintaining good rapport while balancing 2-3 phone queues

  • Provide accurate information regarding eligibility, benefit verification, network and contract status to callers

  • Provide information to callers concerning claims questions, research as necessary to assist in resolving issues related to claims reimbursement

  • Document accurate information

Qualifications/Requirements:

  • Minimum of 1-2 years of RECENT experience in the health insurance industry required (call center)

  • Must be willing to get the flu vaccination during flu season.

  • High School Diploma or GED is required

Application Process Includes:

  • Drug testing

  • Background check

  • Basic Clerical testing and reference checks

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email your resume to: emilyh@cornerstonestaffing.com to schedule a phone interview with a recruiter.

Please mention 'Member Services' in your email.

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About Irving, TX

Discover exciting job opportunities in the vibrant city of Irving, Texas! Known for its diverse community and thriving economy, Irving offers endless possibilities for career growth and development. With its close proximity to Dallas Fort Worth International Airport, major corporations, and charming neighborhoods like Las Colinas, Irving is the perfect place to advance your career. Explore job listings in this bustling city and be part of the dynamic energy that surrounds attractions like the Toyota Music Factory, the Irving Arts Center, and the Mustangs of Las Colinas sculpture. Embrace the blend of Texan hospitality and cosmopolitan flair that makes Irving a truly exceptional place to work and live. Take the next step in your career journey and find your perfect match in Irving, Texas!