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Member Services Representative

Irving, TX 75038

Posted: 03/13/2023 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 138073 Pay Rate: $18.42/hour

Job Description

Do you have health insurance experience in a call center environment? Are you looking to start a CAREER with a TOP 10 Healthcare System in the U.S. and Internationally? I WANT TO SPEAK WITH YOU!!

We are seeking Member Services Representatives to join our growing team!! Come work for a TOP 10 international, faith based, not-for-profit health care system.

We are growing and in our busiest season and we are seeking candidates who are passionate about the health care field and providing great customer service!!

Job Title: Member Services Representative

Location: Irving, TX (75038)

Pay: 18.00-19.00/hr. (based on experience)

Schedule: Must be available Monday Friday 8am to 5pm

This will be working ON-SITE

Duration: Long-Term Contract

Job Duties:

Summary: The Customer Service Representative answers all incoming calls from sponsors, members, and providers, researches claim status, and assists in bringing resolution to claim problems.

This position is also responsible for maintaining positive relationships with physicians, providers, and practice managers within the provider network.

  • Provides high quality service daily to all callers.

  • Assists with special projects as assigned.

  • Answer incoming calls from members and providers and establishing/maintaining good rapport while balancing 2-3 phone queues

  • Provide accurate information regarding eligibility, benefit verification, network and contract status to callers

  • Provide information to callers concerning claims questions, research as necessary to assist in resolving issues related to claims reimbursement

  • Document accurate information


  • Minimum of 1-2 years of RECENT experience in the health insurance industry required (call center)

  • Must be fully vaccinated against COVID-19 or get approved exemption

Educational Requirements:

High School Diploma or GED is required

Application Process Includes:

  • Drug testing

  • Background check

  • Basic Clerical testing and reference checks

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email your resume to: to schedule a phone interview with a recruiter.

Please mention 'Member Services' in your email.


Apply Online

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