Plano, TX 75093
CornerStone Staffing has partnered with a leader in cyber security and is seeking motivated Network Engineers! Recent IT grads welcome to apply!
Duration: 6 month contract to hire!
Location: Plano, TX
Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base.
Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
Travel may be required to customer sites in the event of a critical situation to expedite resolution.
Provide on-call support 24x7 on an as needed basis.
Set up equipment in the lab for replications
Note: This is contract-to-hire opportunity providing support services to the US Federal Government. US citizenship is a requirement of this position.
Excellent verbal and written communication skills and the ability to listen and understand a customer problem or question to help them solve it.
Excellent communication skills as it will be integral part of job (phone, email, documentation, etc.) Knowledge with TCP/IP Good knowledge with layer 4 protocols (TCP / UDP) Good understanding of MAC / ARP / NAT / Route tables.
Knowledge with DHCP / DNS
Knowledge in Routing & Switching (OSPF / BGP / VLAN / STP) Knowledge with Security (IPSEC / SSL-VPN) Knowledge with Cisco, Checkpoint, Juniper (Netscreen), Fortinet products a plus Knowledge with Authentication Protocols a plus (Radius / TACACS)
Certifications such as Cisco CCNA and Juniper JNCIA are highly preferred but not required
To Apply for this Job:
For immediate consideration, please come see a Recruiter Monday - Friday between 9am - 10:30am
Click the Apply Online button at the top of this page, or below this job description, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
After completing the Online Application if you are new to CornerStone Staffing, come to the Frisco office to interview with a recruiter Monday through Friday between 9am and 11am:
CornerStone Staffing Frisco
2600 Dallas Parkway #130
Frisco, Texas 75034