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Patient Contact Center Agent

Irving, TX 75006

Posted: 01/11/2023 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 137134 Pay Rate: $17.00/hour

Job Description

Work for one of the largest providers of medicines, pharmaceutical supplies and health information technology products (IT) products and services in the United States.

Join an international team of people passionate about improving the health of patients around the world. Our culture is built on integrity, respect, collaboration and high performance and inspires everything that we do.

Job Title: Customer Service Representative

Location: Irving, Texas

Pay : $17/hr.

Schedule: Hours: Hours can be anywhere between 8am and 7pm (Monday to Friday)

Must be flexible for overtime or voluntary OT based on needs of business

Remote role after 5 week training on site

Job Description: Outbound and inbound phone calls (70-90 calls per day) contacting patients and doctors office about their medication and shipment of cancer and hematology medicines

The ideal candidate will have the following profile:

  • Strong telephone skills and communication skills

  • Soft skills (empathy, listening, communication, time management)

  • High school diploma required

  • 1-3 years of experience in a Customer Service Center required or strong customer service experience with excellent work tenure

  • Pharmacy and/or Health Care Call Center experience a huge plus!

  • Spanish speaking is a huge plus!

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email keshab@cornerstonestaffing.com to schedule a phone interview with a recruiter and put "Pharmacy CSR " in the subject line of your email.

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