Patient Contact Center Agent
Irving, TX 75006 IRVING
Work for one of the largest providers of medicines, pharmaceutical supplies and health information technology products (IT) products and services in the United States.
Join an international team of people passionate about improving the health of patients around the world. Our culture is built on integrity, respect, collaboration and high performance and inspires everything that we do.
Job Title: Customer Service Representative
Location: Irving, Texas
Pay : $17/hr.
Schedule: Hours: Hours can be anywhere between 8am and 7pm (Monday to Friday)
Must be flexible for overtime or voluntary OT based on needs of business
Remote role after 5 week training on site
Job Description: Outbound and inbound phone calls (70-90 calls per day) contacting patients and doctors office about their medication and shipment of cancer and hematology medicines
The ideal candidate will have the following profile:
Strong telephone skills and communication skills
Soft skills (empathy, listening, communication, time management)
High school diploma required
1-3 years of experience in a Customer Service Center required or strong customer service experience with excellent work tenure
Pharmacy and/or Health Care Call Center experience a huge plus!
Spanish speaking is a huge plus!
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
After completing the online application, for immediate consideration, you will need to email email@example.com to schedule a phone interview with a recruiter and put "Pharmacy CSR " in the subject line of your email.