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Pharmacy Call Center Rep - Louisville, KY

Louisville, KY 40219

Posted: 08/26/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 146869

Job Description

CornerStone Staffing is seeking a Customer Service Rep with experience in a healthcare environment. Are you someone looking to advance your career in the healthcare industry? If so we have the right job for you!

Location: Louisville, KY 40219


Pay: $17/hr


Schedule: Mon - Fri 11:30a 7p

Training Schedule: Mon Fri 8a-4:30p

Job Description:

  • Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.

  • Provide appropriate customer service and an effortless experience to the caller.

  • Provide accurate information to the caller.

  • Process refills and schedule shipments for patients or providers.

  • Resolve the callers needs.

  • Provide appropriate follow-up and next steps for caller.

  • Follow Cover My Meds policies and procedures.

  • Ability to work a flexible work schedule.

Previous Experience/Requirements

  • Pharmacy Board Tech license is required within 30 days of employment.

  • Previous call center experience

  • Previous healthcare experience

  • Excellent interpersonal communication skills

  • Strong problem-solving skills

  • Proficient with Microsoft Office

  • Able to type 35 wpm or greater

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you .

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About Louisville, KY

Get ready to kickstart your career in beautiful Louisville, Kentucky! Known for its vibrant culture, historic landmarks like the Louisville Slugger Museum & Factory and the iconic Churchill Downs, home to the Kentucky Derby, there is no shortage of unique experiences waiting just around the corner. From the thriving arts scene at the Speed Art Museum to cheering on the Louisville Cardinals at the KFC Yum! Center, this city offers a perfect blend of entertainment, southern hospitality, and professional growth opportunities. Explore our job listings today and discover why Louisville is the ideal place to take your career to new heights.