Pharmacy Call Center Rep - Louisville, KY
Louisville, KY 40219 .KEY ACCOUNTS
Job Description
CornerStone Staffing is seeking a Customer Service Rep with experience in a healthcare environment. Are you someone looking to advance your career in the healthcare industry? If so we have the right job for you!
Location: Louisville, KY 40219
Pay: $17/hr
Schedule: Mon - Fri 11:30a 7p
Training Schedule: Mon Fri 8a-4:30p
Job Description:
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Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
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Provide appropriate customer service and an effortless experience to the caller.
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Provide accurate information to the caller.
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Process refills and schedule shipments for patients or providers.
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Resolve the callers needs.
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Provide appropriate follow-up and next steps for caller.
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Follow Cover My Meds policies and procedures.
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Ability to work a flexible work schedule.
Previous Experience/Requirements
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Pharmacy Board Tech license is required within 30 days of employment.
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Previous call center experience
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Previous healthcare experience
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Excellent interpersonal communication skills
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Strong problem-solving skills
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Proficient with Microsoft Office
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Able to type 35 wpm or greater
Click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you .