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Pharmacy Customer Service

Irving, TX 75063

Posted: 09/13/2024 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 147136

Job Description

CornerStone Staffing is hiring for 20 Pharmacy Customer Service Representatives in Irving, TX!

We are seeking candidates with excellent data entry skills, a keen eye for detail, and the ability to manage a phone queue effectively. Join one of the largest providers of medicines, pharmaceutical supplies, and health IT products in the United States.

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Location: Irving, TX (75063)

Pay: $18.50/hr

Start: 10/14

Schedule: Monday - Friday | 9am 6pm (must be flexible to work extended hours during peak season)

Job Description:

  • Assist Pharmacists in the safe distribution of medications and pharmaceutical care.

  • Enter and process new prescriptions into the pharmacy computer system as directed by the supervising pharmacist.

  • Handle prescription refills, including refill confirmations, review pending refills with the supervising pharmacist, generate refill documentation, and process third-party claims adjudication.

  • Ensure all orders are complete and accurate.

  • Verify patient information and proper physician authorization.

  • Support phone calls efficiently.

  • Check orders for insurance approval.

  • Read and interpret prescriptions.

  • Calculate correct dosage volumes, converting between metric and apothecary systems.

  • Maintain a clean and organized workstation.

  • Accurately process all orders in a timely manner.

  • Assist in ensuring the accuracy of software templates.

  • Perform other tasks as assigned by Management.

  • Adhere to all relevant government regulations, including HIPAA.

Job Requirements/Previous Experience:

  • High school diploma or equivalent.

  • Experience in healthcare and/or pharmacy customer service.

  • Typing speed of 35+ wpm.

  • At least 1 year of experience in a Data Intake role.

  • Ability to lift 40 pounds if needed for fulfillment support.

  • Demonstrate a sense of urgency and excellent multi-tasking skills.

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About Irving, TX

Discover exciting job opportunities in the vibrant city of Irving, Texas! Known for its diverse community and thriving economy, Irving offers endless possibilities for career growth and development. With its close proximity to Dallas Fort Worth International Airport, major corporations, and charming neighborhoods like Las Colinas, Irving is the perfect place to advance your career. Explore job listings in this bustling city and be part of the dynamic energy that surrounds attractions like the Toyota Music Factory, the Irving Arts Center, and the Mustangs of Las Colinas sculpture. Embrace the blend of Texan hospitality and cosmopolitan flair that makes Irving a truly exceptional place to work and live. Take the next step in your career journey and find your perfect match in Irving, Texas!