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Pharmacy Customer Service Representative

Irving, TX 75006

Posted: 09/15/2023 Employment Type: Temp Specialties: Healthcare Job Number: 141107 Pay Rate: $19.00/hour

Job Description

Are you a Certified Pharmacy Tech or Pharmacy Tech Trainee? Do you have prescription/pharmacy customer service experience? If so, put your pharmacy experience to the test!

Apply now for our Pharmacy Customer Service Rep position for the opportunity to work with a nationwide leader in prescription claims management!

40+ Positions Available!!

Job Title: Pharmacy Customer Service Representative

*** HYBRID WORK ENVIRONMENT***

  • Train on-site for 2 weeks and go fully remote for remainder of 2023

  • Train on-site for 1 week in JANUARY and return to a remote work environment

Training Location: Irving, TX

***MUST RESIDE IN DFW AREA***

Pay : $19/hr.

Schedule: 9am - 6pm

  • Typically Monday to Friday position, but candidate must be flexible to work Saturday's if needed

  • Up to 10 hours of OVERTIME offered during certain periods of the assignment

Job Responsibilities:

  • Provide assistance to physician office staff and patients via phone in regards to prescription information

  • Enter and process new prescriptions into the pharmacy computer system where permitted by pharmacy regulation, and only at the direction of the supervising pharmacist after their review of the prescription in accordance with The Company policy and procedure

  • Show initiative and take an enthusiastic proactive approach to work

  • Process prescription refills to include: refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication

  • Phone support will start in January 2024 - must be okay with high volume calls!

  • Checks all orders for completeness of information

  • Verify patient information and proper physician authorization

  • Checks all orders for insurance approval

  • Calculates correct dosage volumes, converting between metric and apothecary equivalents

  • Responsible for assisting Pharmacists in the safe distribution of medications and the provision of pharmaceutical care

  • Accurately process all orders in a timely manner

  • Follow all applicable government regulations including HIPAA

Requirements:

  • High School Diploma/GED required

  • Pharmacy Technician License highly desired

  • 1-3 years of experience in a Data Entry, Customer Service or Retail Pharmacy

  • Lift 40 pounds in case support needed in fulfillment

  • Ability to manage high volume calls

  • Must be able to type 40+WPM with 100% accuracy

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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