Pharmacy Support Specialist
Irving, TX 75063 FRISCO
Job Description
CornerStone Staffing, in collaboration with one of the largest independent pharmaceutical companies in the US, are seeking 20 Pharmacy Support Specialists to come and make a difference by assisting patients and healthcare providers with prescription inquiries and processing. If you enjoy helping customers over the phone, have experience in healthcare or pharmacy customer service, and thrive in a fast-paced environment, we'd love to hear from you! Apply today!
L ocation: Irving, TX (75063)
Pay: $18.50/hr
Schedule: Monday - Friday | 9am 6pm ( must be okay working extended hours during peak season)
Job Description:
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Provide phone support to assist patients and healthcare providers with prescription inquiries and clarifications
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Verify patient information, physician authorization, and insurance approval for prescription orders
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Accurately enter and process new prescriptions and refills into the pharmacy computer system
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Review orders for completeness of information and ensure timely processing
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Assist with third-party claims adjudication and resolving any prescription-related issues
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Follow all applicable government regulations, including HIPAA compliance
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Must be able to support the team in Phone Call answering and management
Job Requirements/Previous Experience:
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High school Diploma or GED
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Healthcare and/or Pharmacy customer service experience (prefer call center)
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Type 35+ words per minute (typing test required)
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1+ years of experience in a Data Intake role
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Able to lift 40 pounds when support is needed in fulfillment
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Exhibit sense of urgency and superb multi-tasking skills