Procurement - 30505
Job Description
CornerStone Staffing is seeking Customer Service Representatives for an excellent Medical Claims company in Fort Worth!
Job Title: Medical Claims - Customer Service
Pay: $18/hr.
Start Date: 11/13
JOB ID: 141510
Location: Fort Worth, Texas
Hours: 8am-5pm; Monday-Friday
JOB SUMMARY:
In this role, you will obtain, validate, and maintain most current provider contact information necessary to process claims; and maintain privacy compliance.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
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Responsible for contacting providers by phone, fax or email to verify/update/correct all pertinent information required to request documentation.
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Ensures contact information is validated by speaking to highest member of department (medical record or billing department)
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Maintains and updates the provider contact database within S-check
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Ensure provider contact information is accurate repetitively every 6 months; obtain updated lists from departments if applicable
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Receive request and follow up on real-time requests from analysts
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Validate and correct duplicates and misspellings
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Communicates with respective Lead/Supervisor or Manager on any issues or problems if needed.
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Maintain HIPAA compliance in all aspects of communications.
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Punctual and consistent attendance required.
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Maintains production standards and production requirements.
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Assist co-workers, supervisors, and management with productivity goals and report any potential issues in a pro-active manner.
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Accept additional duties as assigned.
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Provide general support for the entire organization.
KNOWLEDGE & SKILLS:
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Pleasant Speaking voice with great phone etiquette.
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Data Entry experience required.
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Proficient in Microsoft Office applications
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Detail Oriented
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Exceptional organizational skills
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The ability to work independently
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The ability to work in a fast pace environment.
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Call center experience will be considered
EDUCATION/EXPERIENCE: High School diploma
To Apply for this Job:
Click the Apply Online button, then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
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