Dallas, TX 75247 ARLINGTON
CornerStone Staffing has partnered with a non-profit whose mission is focused on childhood education.
We are currently recruiting for a Family Services- Qualifications Specialist
Do you have experience qualifying clients for benefits? Do you love to help others?
CornerStone Staffing has your perfect job waiting for you!
Job Title: Qualifications Specialist - Family Services
Location: Dallas, 75247
Schedule: 8am - 5pm / Mon - Fri
You will interact with customers and family service providers to determine their needs and provide customers with services and information. This includes determining qualifications, providing consumer education as it relates to the importance of quality family services and enrolling customers in eligible provider s centers.
Customer service calls to determine eligibility, maintains, and completes all eligibility records for family service provider cases, including eligibility screening and assessment of family needs.
Qualifications Specialist handle customer service calls to assess and determine the eligibility of family services providers to participate in government funded assistance programs.
Processes childcare eligibility, case changes, drops, and transfers accurately within the required time frame as established by funding sources.
Providing excellent customer service in a professional manner.
Contacting customers will be necessary to gather necessary information and explain outcomes, and customer rights and responsibilities.
Educates new customers coming into family program and offer solutions example; if they are not eligible, offer other alternatives.
Qualifications Specialist will do a combination of administrative tasks, client communication, and monitoring to ensure that children have access to safe and quality family services.
Bachelor s degree preferred
REQUIRED : One to two years of experience in determining eligibility, working directly with customers and entering information into a database.
Bilingual in Spanish is a HUGE plus!
Proficiency in Microsoft Word, Microsoft Excel and Outlook is required.
Prompt and regular attendance is required.
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Click the Apply Online button, then:
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