Immediate Openings for a Skip Trace Recovery Agent for an auto lender in the Irving area!!

Job Title: Bilingual Auto Repossession Specialist (English/Spanish)

Location: HYBRID-2 DAYS A WEEK ON SITE IN IRVING

Pay: $23.00 /hour

Schedule: Monday - Friday / 9 AM-6 PM

ID: 140726

The agent will be responsible for reviewing all current skip cases and completing deep skip work to aid our repossession agents in securing the vehicles. They will have direct contact with our different repossession agents and will report directly to our Loss Mitigation manager.

JOB DESCRIPTION:

• • Managing OFR accounts

  • Managing repossessed vehicle

  • Managing Repossession Vendor

  • Repossession fee review and approvals

  • Making outbound calls on OFR/ repossessed accounts

  • Receiving inbound redemption calls

  • Making suitable arrangements with customers that are currently past due

  • Identifying accounts that require management review

  • Providing outstanding customer service

  • Placing accounts out for repossession based on account delinquency and aligned with policy and procedures

  • Maintaining required standards set by the department

  • Adherence to Company policies and procedures

REQUIREMENTS:

• Bilingual in English and Spanish

• 1+ year of Collections/Loss Mitigation or Skip Trace work REQUIRED

• The ideal candidate will have previous experience in customer service or in a call center environment.

• High School Diploma or GED required

Application Process Includes:

• Background Check

• Client Interview

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Grand Prairie/Arlington Branch.

#CB

#zip