Tier I Financial Services Representative
Coppell, TX 75019 IRVING
Job Description
Tier I Financial Services Representative
Pay: $20 $23/hr (Based on Experience)
Location: Hybrid/Coppell, TX Must reside in the Dallas/Fort Worth area
Schedule: Monday Friday | 8-hour shift between 7:00 AM 6:30 PM | Overtime may be required
Overview
Join a fintech leader turning tax solutions into financial opportunity. Our client sits at the intersection of tax prep and financial planning, building innovative platforms for customers and advisors alike. This is a non-sales, customer-focused role supporting financial advisors with operational and platform needs.
What You ll Do
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Answer inbound calls from financial advisors and assist with basic inquiries
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Review and process client documentation
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Perform data entry for new account setups and account changes
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Route requests outside your scope to the appropriate departments
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Deliver friendly, timely, and accurate customer service
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Help generate paperwork and provide advisor support for campaigns
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Work in a structured call center environment and meet punctuality standards
What You ll Bring
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1 2 years of call center or customer service experience
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Background in financial services (banking, insurance, or similar) preferred
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Strong attention to detail and organizational skills
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Comfortable navigating multiple computer systems
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Excellent verbal communication skills
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Bachelor s degree preferred, but not required
Application Requirements
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Background check
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Fingerprinting
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Professional references
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Phone interview
To Apply for this Job:
Click the Apply Online button at the top of this page, then:
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If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
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If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
Please email your resume to irving.resume@cor nerstonestaffing.com once you have completed you application and include "Financial CSR" in the subject line.